We’re committed to keeping your personal information safe and confidential both online and offline.

This is our privacy statement. It explains how AJ4 Electrical Ltd uses and keeps your information safe.

We may change this privacy statement from time to time by updating this page, therefore you should continue to check this page to ensure you are happy with any changes. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

WHAT WE COLLECT FROM YOU

When you require the services of AJ4 Electrical Ltd we will collect any or all of the following information:

Your name, contact (telephone, mail and e-mail addresses), and billing information.

Some pages on our website automatically collect the following types of information:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

WHAT WE DO WITH THE INFORMATION WE COLLECT FROM YOU

We may use the information that we collect about you in the following ways:

• For administration and customer services
• To deliver our services to you and provide you with the information and services that you request from us

DISCLOSURE OF YOUR INFORMATION

We may need to share your information with our service providers and agents for the purposes of delivering the services you have requested to you.

We may also share your information with our affiliates and/or business partners to enable us to deliver the appropriate service to you.

If we (or any part of us) enter into a joint venture or are sold, transferred to or merged with another business entity or if our business structure changes, the information we hold about you may be disclosed to the new business partners or owners, although your personal information will still only be used in accordance with these Terms.

WHERE WE STORE YOUR PERSONAL DATA

By providing us with your personal information, you consent to our processing your personal data for the above purposes. You also consent to our transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary, for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected in the same way that it is in the UK.

We employ security measures to protect your personal information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We may retain your personal information after we have ceased using it for the purposes set out in these Terms, or for as long as the law requires.

HOW DO WE KEEP YOUR DATA SECURE?

Our servers are protected using HTTP and SSL technology and our database is password protected with set copy, print and export privileges in place, so whilst your data is in our care we know it’s as secure as it can be. Our staff are trained in data security, and our staff policies and procedures help our staff to understand what is required of them under their obligations to us, and also their responsibilities under the Data Protection Act 1998 and other privacy legislation.

The internet is not a totally secure medium and you acknowledge and agree that AJ4 Electrical Ltd l shall not be responsible for unauthorised use, distribution, damage or destruction of personal data, except to the extent that we are required to accept such responsibility under the Data Protection Act 1998.

YOUR RIGHTS REGARDING YOUR PERSONAL DATA

You are entitled to obtain details of the information that we hold about you (for which we may charge a small fee). You may also ask us to make changes to the information we hold about you or your marketing preferences to ensure that it is accurate and kept up to date. If you wish to do this, please send an e-mail to [email protected] or write to AJ4 Electrical Ltd 15 The Dreys, Sewards End, Saffron Walden, CB10 2LL.

YOUR RIGHT TO BE FORGOTTEN

If you would like to be removed completely from our database please send an e-mail to [email protected] or write to AJ4 Electrical Ltd 15 The Dreys, Sewards End, Saffron Walden, CB10 2LL. Please note, if you sign up for any product or service in the future your data will be processed in accordance to the above terms.

Last updated: 19/8/2023 in line with GDPR regulations.